Returns Policy

At Mohmith, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

General Returns

  • Damaged or Tampered Parcels: If your parcel is damaged or tampered with upon receipt, please refuse to accept it. Contact our customer care at 08046163052 or email us at with your order number. We will arrange a replacement delivery at the earliest.

Customized Products

  • Customized products cannot be returned or exchanged unless there is a manufacturing defect.

Facetime or Skype Call Orders

  • Products ordered via Facetime or Skype calls can only be returned or refunded if there are manufacturing defects. Accessories are not returnable.

Order Cancellations

Customer-Initiated Cancellations

  • Orders can be canceled within 24 hours of placement. No cancellations are permitted beyond 24 hours, except under extenuating circumstances.
  • Any accepted cancellation beyond 24 hours will be at Mohmith’s discretion, and the refund will be issued as a credit voucher code.
  • Cancellation requests must be emailed to with your ORDER No. Requests via phone or online chat are not accepted.
  • 7 working days to accept return post delivery

Company-Initiated Cancellations

  • Mohmith reserves the right to cancel any order without explanation under circumstances where the requirement cannot be met. Communication of such cancellations or applicable refunds will be made in a reasonable time.


  • A canceled order within 24 hours will result in a credit voucher code for future purchases or a refund to your bank account.
  • Refunds will be reimburse to your Credit Card / Net Banking / Debit Card Account within 7 business days.
  • During peak periods such as Sales or Festive periods, processing returns may be delayed.
  • Products purchased during Sale are not eligible for refunds.
  • Mohmith will not issue refunds exceeding the product’s value.

For any further assistance, please contact our customer care at 8884448823 or email us at